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Privacy Policy

Last updated: 13 September 2023

Our contact details

  • Name: Rheumatology London Ltd
  • Contact: here
  • Data Protection Registration Reference: ZB595871

The type of personal information we collect and process

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Medical information necessary for the provision of care
  • Financial information and insurance company information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • In order to provide medical diagnosis and ongoing care
  • In order to monitor and benchmark our medical care
  • In order to maintain effective safeguarding measures
  • In order to facilitate payments for our services
  • In order to manage insurance claims

 

We also receive personal information indirectly, from the following sources in the following scenarios:

  • General Practitioners and other professional medical practitioners through patient referrals
  • Insurance companies providing cover for medical illness

 

We use the information that you have given us in order to provide and monitor medical care.

We may share this information with referring medical practitioners and insurance companies where authorized.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting us here.
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We may keep your personal information indefinitely to provide medical care. When we dispose of your information, it will be by secure deletion.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us here if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us here.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

  • Information Commissioner’s Office
  • Wycliffe House
  • Water Lane
  • Wilmslow
  • Cheshire
  • SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk